[Skip to content](https://www.opssociety.com/blog#main-content) - [Get Early Access →](https://www.opssociety.com/early-access-form) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # Ops Society Blog [![](https://www.opssociety.com/hubfs/DTS_After_Hours_by_Shauna_Summers_1.jpg)](https://www.opssociety.com/blog/you-didnt-plan-to-end-up-in-operations.-neither-did-most-of-us) ## [You didn't plan to end up in Operations. Neither did most of us.](https://www.opssociety.com/blog/you-didnt-plan-to-end-up-in-operations.-neither-did-most-of-us) ![ Madeline](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Madeline](https://www.opssociety.com/blog/author/madeline) Mar 29, 2026, 8:58:29 AM Operations professionals seldom spring up from intentional or calculated educational and work... [![](https://www.opssociety.com/hubfs/DTS_After_Hours_by_Shauna_Summers_30.jpg)](https://www.opssociety.com/blog/what-if-your-company-had-an-operating-system) ## [What If Your Company Had an Operating System?](https://www.opssociety.com/blog/what-if-your-company-had-an-operating-system) ![ Madeline](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Madeline](https://www.opssociety.com/blog/author/madeline) Mar 27, 2026, 3:48:59 PM Here's a question I've been sitting with for a while: if you asked your leadership team right now —... [![](https://www.opssociety.com/hubfs/Death_to_Stock_Wired_6.jpg)](https://www.opssociety.com/blog/gtm-ops-your-launch-plan-exists.-its-just-not-written-down) ## [GTM Ops: Your Launch Plan Exists. It's Just Not Written Down.](https://www.opssociety.com/blog/gtm-ops-your-launch-plan-exists.-its-just-not-written-down) [Megan](https://www.opssociety.com/blog/author/megan) Mar 27, 2026, 3:43:01 PM Most GTM failures I've seen weren't failures of strategy. The strategy was usually fine. The... [![](https://www.opssociety.com/hubfs/DTS_After_Hours_by_Shauna_Summers_59.jpg)](https://www.opssociety.com/blog/people-ops-is-just-operations.-it-happens-to-involve-humans) ## [People Ops Is Just Operations. It Happens to Involve Humans.](https://www.opssociety.com/blog/people-ops-is-just-operations.-it-happens-to-involve-humans) [Megan](https://www.opssociety.com/blog/author/megan) Mar 27, 2026, 7:55:23 AM There's still a version of People Ops in a lot of companies that is basically HR paperwork plus a... [![](https://www.opssociety.com/hubfs/DTS_COPY_CATS_Shauna_Summers_12669.jpg)](https://www.opssociety.com/blog/why-customer-success-operations-is-the-most-underbuilt-function-in-most-companies) ## [Why Customer Success Operations Is the Most Underbuilt Function in Most Companies](https://www.opssociety.com/blog/why-customer-success-operations-is-the-most-underbuilt-function-in-most-companies) ![ Madeline](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Madeline](https://www.opssociety.com/blog/author/madeline) Mar 27, 2026, 7:55:13 AM Customer Success has had a bit of a moment over the last few years. Almost every SaaS company has a... [![](https://www.opssociety.com/hubfs/DTS_After_Hours_by_Shauna_Summers_37.jpg)](https://www.opssociety.com/blog/your-crm-is-lying-to-you-and-its-probably-your-fault) ## [Your CRM Is Lying to You (And It's Probably Your Fault)](https://www.opssociety.com/blog/your-crm-is-lying-to-you-and-its-probably-your-fault) ![ Madeline](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Madeline](https://www.opssociety.com/blog/author/madeline) Mar 25, 2026, 3:32:54 PM Either you know someone or are someone who lets the CRM get bad. But let's be honest, it was... [![](https://www.opssociety.com/hubfs/DTS_After_Hours_by_Shauna_Summers_7.jpg)](https://www.opssociety.com/blog/why-deals-die-in-the-negotiation-stage-and-how-an-approval-process-stops-it) ## [Why Deals Die in the Negotiation Stage (And How an Approval Process Stops It)](https://www.opssociety.com/blog/why-deals-die-in-the-negotiation-stage-and-how-an-approval-process-stops-it) [Megan](https://www.opssociety.com/blog/author/megan) Mar 25, 2026, 3:32:54 PM There's a version of this that has happened at almost every company I've worked at or talked to. A... [![](https://www.opssociety.com/hubfs/DTS_After_Hours_by_Shauna_Summers_8.jpg)](https://www.opssociety.com/blog/the-pipeline-review-you-keep-skipping-is-why-your-quarter-is-broken) ## [The Pipeline Review You Keep Skipping Is Why Your Quarter Is Broken](https://www.opssociety.com/blog/the-pipeline-review-you-keep-skipping-is-why-your-quarter-is-broken) ![ Madeline](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Madeline](https://www.opssociety.com/blog/author/madeline) Mar 25, 2026, 3:32:53 PM Every RevOps person I've ever talked to has said some version of the same thing: "We know what the... [![](https://www.opssociety.com/hubfs/DTS_Grand_Design_Daniel_Far%C3%B2_Photos_ID4135.jpg)](https://www.opssociety.com/blog/the-qbr-prep-that-takes-four-weeks-because-one-week-is-always-a-disaster) ## [The QBR Prep That Takes Four Weeks (Because One Week Is Always a Disaster)](https://www.opssociety.com/blog/the-qbr-prep-that-takes-four-weeks-because-one-week-is-always-a-disaster) [Megan](https://www.opssociety.com/blog/author/megan) Mar 25, 2026, 3:32:52 PM I have been part of exactly two kinds of quarterly business reviews in my career. The first kind:... [![](https://www.opssociety.com/hubfs/DTS_MIDNIGHT_AGENDA_Shauna_Summers_Photos_ID13043.jpg)](https://www.opssociety.com/blog/your-forecast-is-only-as-good-as-the-process-behind-it) ## [Your Forecast Is Only as Good as the Process Behind It](https://www.opssociety.com/blog/your-forecast-is-only-as-good-as-the-process-behind-it) ![ Madeline](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Madeline](https://www.opssociety.com/blog/author/madeline) Mar 25, 2026, 3:32:52 PM I used to work somewhere that did the forecast in a Google Sheet that lived in a folder called "OLD... 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